Learning and Assessment Kit-SIT30716 Certificate III in Hospitality (Restaurant Front of House) EAL Core units SHBBBOS007 Apply cosmetic

Core units SHBBBOS007 Apply cosmetic tanning products SHBBCCS005 Advise on beauty products and services SHBBFAS004 Provide lash and brow services SHBBHRS010 Provide waxing services SHBBMUP009 Design and apply make-up SHBBNLS007 Provide manicure and pedicare services SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

and academic support accordingly

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEM09002B Interpret technical drawing MEM09201A Work effectively in an engineering drafting workplace MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09206A Produce drawings for mechanical services MEM09207A Produce drawings for reticulated services MEM05051A Select welding processes MEM12024A Perform computations MEM16003B Provide advanced customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIT30716 Certificate III in Hospitality (Restaurant Front of House) EAL Core units SHBBBOS007 Apply cosmeticOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to